Sewer Jetter Reviews — Real Results from Real Plumbers Who Chose HotJet USA
Updated March 2026 | By HotJet USA
You can read spec sheets all day long — but nothing tells you what a sewer jetter can really do like hearing it from the guys who run them every day. These aren’t paid testimonials or marketing fluff. These are real plumbers, real drain cleaners, and real business owners who put HotJet USA equipment to work and saw the results in their bottom line.
Table of Contents
- Why Sewer Jetter Reviews Matter More Than Spec Sheets
- Customer Spotlight: Plumbers Who Built Their Business on HotJet
- The Numbers Don’t Lie — ROI from Real Jobs
- What Sets HotJet USA Apart (According to Customers)
- Frequently Asked Questions
Why Sewer Jetter Reviews Matter More Than Spec Sheets
Anybody can print impressive numbers on a brochure. 10 GPM at 4,000 PSI sounds great — but what does that mean on a real job site, in a real sewer line, at 6 AM on a Monday?
That’s why we let our customers do the talking. When a plumber who’s been in the trade for 15+ years tells you he compared every brand on the market and picked HotJet — that means something. When a guy tells you his trailer mounted sewer jetter paid for itself on the first job — you listen.
Customer Spotlight: Plumbers Who Built Their Business on HotJet
Rusty Goins — Neyer Plumbing, Cleves, OH
Rusty didn’t buy a HotJet on impulse. With 15 years of plumbing experience, he did his homework — comparing Harben, US Jetting, and HotJet USA side by side before making a decision.
What sealed the deal? The training. Rusty flew out to Salt Lake City for 16 hours of hands-on jetter training and walked away knowing exactly how to run his equipment. He praised HotJet’s customer service as second to none — the kind of support you don’t get from a P.O. Box company.
Daniel — ConnectionZ, Salt Lake City, UT
Daniel called his HotJet a “major game changer.” He’d been running Spartan equipment before and said the HotJet blows it away on power. How much did he believe in it? He bought 3 HotJet units within a single year. That’s not loyalty — that’s a business decision backed by results.
Robbie Snow — Valley Plumbing, Utah
Robbie didn’t just buy one jetter. He added his 8th HotJet II to the Valley Plumbing fleet — a custom enclosed trailer jetter built to handle Utah’s toughest drain lines. When you’re running 8 of the same machine across a growing fleet, you’ve found the one that works.
Troy McGraw — From Cold Jetter to Full Fleet
Troy started small — a basic cold water jetter to test the waters. Within 90 days, he upgraded to a HotJet III. And within a year? He was planning his 4th unit. That’s what happens when the equipment performs — you scale up fast because the demand is there and the machine can handle it.
Justin Moe — All Ways Drains, St. Paul, MN
Justin spent an entire year researching sewer jetters before pulling the trigger. He chose the HotJet III because of its versatility — one machine that can handle 2-inch laterals all the way up to 24-inch mains. For a drain cleaning business that wants to say “yes” to every call, that range is everything.
The Numbers Don’t Lie — ROI from Real Jobs
Here’s where it gets real. These aren’t projections or estimates — these are actual dollars earned by actual HotJet owners:
| Customer | Result | Equipment |
|---|---|---|
| All Star Plumbing (Napa Valley, CA) | Grossed over $2,000 in the first week | HotJet II |
| Brian Gleason, Kokopelli Home Services (Santa Fe, NM) | Made over $10,000 on a single power washing job — paid for the entire system | HotJet II |
| ConnectionZ (Salt Lake City, UT) | Bought 3 units in 1 year — demand outpaced the first machine immediately | HotJet II |
| Valley Plumbing (Utah) | Scaled to 8 HotJet II units across their fleet | HotJet II (Custom Enclosed) |
When a plumber grosses $2,000 in week one or pays off the entire machine on a single job — that’s not a gamble. That’s a business investment with a proven return.
What Sets HotJet USA Apart (According to Customers)
We asked our customers what made the difference. The same themes come up again and again:
- Training that actually prepares you — Fly to Salt Lake City, get 8-10 hours of hands-on instruction, and leave knowing how to run your machine, pick the right nozzle, and market your services. Flight and hotel are included with your purchase.
- Customer service that picks up the phone — Garry Brown of E.C. Babbert Inc. (Winchester, OH) said HotJet’s support is outstanding and repair parts ship lightning fast. No waiting weeks for a part while your machine sits idle.
- Built to last, not built to sell — Mickey Owano flew from out of state to tour the HotJet factory in Salt Lake City before buying. When you see how these machines are built — heavy-duty frames, real components, custom-welded trailers — you understand why they hold up year after year.
- Total-C generates its own revenue — Multiple customers reported that the Total-C drain treatment product became a meaningful revenue stream on top of their jetting services. It’s not just an add-on — it’s a profit center.
Frequently Asked Questions
Are these real sewer jetter reviews or paid testimonials?
Every review on this page comes from a real HotJet USA customer — real names, real businesses, real locations. We don’t pay for testimonials. These plumbers and drain cleaners share their results because the equipment speaks for itself.
How fast can a HotJet II pay for itself?
Based on customer reports, many owners see significant revenue in the first week. Brian Gleason of Kokopelli Home Services paid for his entire system on a single $10,000+ power washing job. Your ROI depends on your market and call volume, but the equipment is built to earn from day one.
Does HotJet USA offer training with every purchase?
Yes. Every jetter purchase includes training at HotJet USA headquarters in Salt Lake City, Utah. The training covers operation, safety, maintenance, nozzle selection, and even business marketing strategy. Flight and hotel are included — you show up, learn, and leave ready to earn.
Ready to Take the Next Step?
Call HotJet USA today at 1-800-624-8186 to talk with a jetter expert. Whether you’re buying your first jetter or adding to your fleet like Valley Plumbing and ConnectionZ did, we’ll help you find the right machine for your business. Visit hotjetusa.com to explore our full lineup, or check out our hot water trailer jetters and 13 great reasons to do business with HotJet USA.
HotJet USA is the manufacturer of trailer mounted sewer and drain line jetters. For over 25 years, we’ve specialized in hot and cold water hydro jetting equipment — trailer mounted, skid mounted, and truck mounted. We also offer comprehensive jetter training classes. Call today for expert advice!
